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Saturday Maintenance Notice

2022-12-9

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Dear Valued Client,

Please be advised that there would be maintenance work on Saturday, 10th December 2022, between 13:00-18:00 (GMT+2) in regards to our crypto-liquidity steams.

There may be a decrease in the liquidity of crypto pairs or trading may be temporarily unavailable during the maintenance period.

Our Cryptocurrency offering would remain open as per normal over on Saturday, 10th December 2022 between 02:00-24:00 (GMT+2).

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:[email protected], or phone +248 4671 948.

Upcoming Weekly Adjustment on Index Dividend Notice

2022-12-8

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Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:[email protected], or phone +248 4671 948.

Upcoming Changes to Trading Hours

2022-12-7

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Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming December holidays.

Please refer to the table below outlining the affected instruments:

* All hours are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that in the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.

WTI Crude Oil Cash (USOUSD) Optimisation Notice

2022-12-6

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Dear Valued Client,

PU Prime are happy to announce that our WTI Crude Oil Cash (USOUSD) will be optimised on 8th December 2022. This would provide clients with more stable quotations and a better trading environment.

Important:
There might be a slight pricing difference after the optimisation. We recommend that clients monitor their positions closely and manage them accordingly.

Please take note of the following as well:

  • Positions that are held overnight before the effective date of 8th December 2022 will be optimised via a rollover charge or credit to reflect the price difference between the existing price and optimised price as ‘Cash Adjustment-Rollover – USOUSD’.
  • Client’s open positions will remain unchanged. This would mean that the opening price, swap, take profits and stop losses will stay the same.
  • Clients would need to ensure that their take profits and stop losses are adjusted before this rollover occurs to prevent their positions from getting triggered by their standing orders after the optimisation.

Gentle Reminder: This rollover charge or credit is a net effect for the optimisation adjustment and clients will not incur any cost.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

New Product Launch

2022-12-5

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Dear Valued Client,

We are pleased to announce that PU Prime will launch new product of Forex on 12th December 2022 to provide clients with a broader portfolio of products.

Please refer to the table below outlining the new instrument:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Kindy refer to MT4/MT5 for more details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

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